How Important Are Soft Skills Today?

Businesses today are becoming more social and less dictatorial. This is the reason people are more attracted towards the personality, qualities and attributes a person possesses, rather than the high level of technical knowledge. Obviously, technical knowledge is important in the field, but nothing can compare to qualities and behaviour.


Soft skills or hard skills?

Personal qualities, character, positive attributes, competencies and behaviour are all grouped under ‘soft skills’. These are the traits that decide upon your value in your workplace, your job performance, and the relationships you have with the people around. On the other hand, skills like knowledge, technical analysis, machine operations, computer procedures, sales administration, etc. are all categorised as ‘hard skills’. These are the traits that are important to carry out the technical requirements of a job. Hard skills are easy to observe, measure and calculate, while soft skills are not. They have no particular measure or quantity, but they are something that can be felt. So, which is more important – hard skills or soft skills?

Today, in order to gain a competitive advantage, businessmen are making sure that their employees know how to handle themselves when they are with their seniors, juniors, colleagues, customers, or even competitors. Remember that hard skills will definitely get you a job, but you require soft skills to keep you on the job. It is no longer enough to be an expert in the knowledge and technicality of your field. The fierce competition will throw you out if someone has the same qualifications as you, but is better than you at soft skills.

Where are soft skills important?

Remember that soft skills are not confined to how you deal with customers or competitors alone. It is essential at every level in the organization. Whether you are speaking to seniors or juniors, bosses or colleagues, it is important to better your relationship with every other individual. And, great relationships will lead to increased productivity after all.

Besides, soft skills are important not only for your career, but in every aspect of your life. Soft skills can help you gain respect and admiration from others. Your relationship with your family, relatives and friends will deepen; and better relationships will improve trust levels too. Thus, developing soft skills affects all of your life. So, even if you change your career and field, your technical knowledge might not help, but you can carry your soft skills everywhere to help you.

How to build soft skills?

After reading all of this, you definitely want to improve on your soft skills too. But how?

  • Start by bettering your relationships with others. Be polite and communicative. Be more responsible and have them build trust within themselves for you.
  • Observe those higher in position than you, or those who got a promotion, and analyze what led them to be there. Instill those qualities within yourself.
  • Instill the feelings of positivity within you. Even in the worst situation, be positive and never lose hope. Try to find a way out of the problem until you succeed. And even if you don’t, don’t lose enthusiasm and optimism.

Remember that nothing will come without effort. Some things may come naturally to you, while others will require additional effort. Keep trying and you will succeed. The above mentioned points are only basics to help you. To gain complete control over your soft skills, get in touch with MARG – the leader in soft skills training in Bangalore.


Although hard skills satisfy the technical requirements of a job, it is soft skills that will help you stay on the job for longer. Soft skills are important in every phase of life, personal and professional. And, you must imbibe these skills within you at the earliest.


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